Which of the following is critical for maintaining operational efficiency at Zaxby's?

Optimal staffing levels are crucial for maintaining operational efficiency at Zaxby's because they ensure that the restaurant can handle customer demand without overburdening employees or underutilizing resources. When staffing levels are appropriately matched to the volume of customers, the team can provide timely service, enhance customer satisfaction, and reduce wait times. This balance also helps prevent employee burnout and maintains a positive work environment, which is essential for retaining skilled staff.

While regular employee rotation, advanced technology, and a high volume of customer visits can contribute to the overall functioning of the restaurant, they do not have the same direct impact on day-to-day operations as proper staffing does. Regular employee rotation can aid in skill development but may lead to inconsistency if not managed well. Advanced technology can enhance processes but requires the right staff to operate effectively. A high volume of customer visits indicates demand but can lead to chaos without adequate staffing to meet that demand efficiently.