When is the best time to communicate the store's SOS goal to the team?

Communicating the store's SOS goal during a pre-shift meeting is optimal because it allows the entire team to start their shift with a clear understanding of the expectations and objectives for that day. Pre-shift meetings serve as an effective time to engage employees, set the tone for the day, and ensure that everyone is aligned with the store's goals. This timing allows for questions and discussions to clarify any uncertainties before the shift begins, enabling team members to approach their tasks with focus and purpose.

The pre-shift meeting also maximizes the likelihood that all team members are present and attentive, as it sets a collaborative environment right before the work begins. This proactive approach fosters teamwork and engagement among the staff, making them feel more involved and committed to achieving the specified goals, including the SOS goal, throughout their shift.