What should be a priority during peak service hours at Zaxby’s?

During peak service hours at Zaxby's, maintaining efficient service and order accuracy is crucial for several reasons. High customer traffic during busy periods demands that the team operates smoothly to handle the volume while ensuring that each order is correct and timely. Efficient service helps minimize wait times, which is vital for customer satisfaction and retention. Customers expect to receive their food promptly, and if their orders are accurate, it reduces complaints and increases the likelihood of repeat visits.

Moreover, prioritizing order accuracy during these busy times mitigates the risk of mistakes that can happen when the pace picks up. Errors in orders can lead to dissatisfied customers and chaotic situations that can further slow down service. Thus, maintaining a balance of speed and accuracy not only enhances the customer experience but also supports the overall efficiency of the restaurant during its busiest hours.

Other options, while they may seem beneficial, do not directly address the core priorities of service efficiency and accuracy needed during peak hours, emphasizing why the chosen answer is the most aligned with effective service management.