What is the maximum time allowed for preparing an online order unless specific instructions are provided by the guest?

The maximum time allowed for preparing an online order is 10 minutes. This timeframe is established to ensure that customers receive their orders quickly while maintaining the quality of the food. A preparation time of 10 minutes strikes a balance between efficiency and food quality, allowing the kitchen staff to cook and assemble the order without compromising freshness.

If a guest provides specific instructions that may require additional preparation time, the staff is expected to accommodate these requests, which could result in a longer wait than the standard maximum. However, without special requests, adhering to the 10-minute guideline helps improve customer satisfaction by minimizing wait times and ensuring that the service is efficient.