What is a suggested method for promoting upselling at Zaxby’s?

Training staff on menu items and promotions is a key method for promoting upselling at Zaxby's. When team members are knowledgeable about the menu, they can effectively recommend complementary items or suggest upgrades to customers. This not only enhances the customer's dining experience by providing them with tailored recommendations but also boosts sales through increased order values.

Effective training enables staff to understand the benefits of each menu item, as well as any current promotions, allowing them to communicate this information confidently to customers. This engagement can lead to higher customer satisfaction and improved sales performance, as employees who feel empowered and informed are more likely to engage customers in meaningful conversations about the menu.