What does "Table Touching" refer to in the context of Zaxby's management?

"Table Touching" in the context of Zaxby's management primarily refers to managers greeting guests. This practice is crucial in the restaurant industry as it fosters a welcoming atmosphere and encourages customer engagement. When managers take the time to greet guests, they create personal connections, demonstrate excellent customer service, and gain valuable feedback directly from patrons. Such interactions can significantly enhance the overall dining experience, leading to increased customer satisfaction and loyalty.

While cleaning tables, checking on orders, and taking inventory are essential tasks for managers to oversee, they do not encapsulate the essence of "Table Touching." The focus of this practice is on building rapport with the guests rather than operational duties. Thus, the emphasis is clearly on the importance of personal interactions with customers to ensure a positive experience at Zaxby's.