What action can Zaxby’s take to enhance speed of service?

Evaluating workflow is a crucial step in enhancing the speed of service at Zaxby’s. By examining the existing processes that employees follow in the kitchen and front-of-house operations, the team can identify inefficiencies and areas for improvement. This may include streamlining tasks, reorganizing station layouts, or optimizing the use of equipment. A thoughtful evaluation can lead to a more organized and effective workflow, allowing employees to serve customers more quickly and efficiently.

Improving the workflow often results in reduced wait times, improved customer satisfaction, and increased overall productivity. Effective processes make it easier for staff to complete tasks without bottlenecks, leading to faster service and better customer experiences.