In terms of employee roles, what is an important quality Zaxby’s looks for in managers?

Zaxby's prioritizes leadership and team-building skills in their managers because these qualities are essential for fostering a positive work environment and ensuring that teams operate effectively. Good managers need to inspire and motivate their employees, promote collaboration, and create a supportive atmosphere that encourages growth and development among team members. This skill set helps managers resolve conflicts, communicate expectations clearly, and delegate tasks appropriately, all of which contribute to the overall success of the team and the organization.

Additionally, strong leadership and team-building skills are critical in a fast-paced environment like a restaurant, where coordination and teamwork directly affect customer service and operational efficiency. By focusing on these qualities, Zaxby’s can ensure that their managers are not only capable of managing tasks but also of nurturing the team's dynamics and performance, leading to heightened employee satisfaction and customer experiences.